{"id":674,"date":"2016-09-14T10:20:26","date_gmt":"2016-09-14T10:20:26","guid":{"rendered":"http:\/\/blog.voicerules.com\/?p=674"},"modified":"2021-07-28T17:39:10","modified_gmt":"2021-07-29T00:39:10","slug":"interactive-phone-numbers-for-social-media","status":"publish","type":"post","link":"https:\/\/voicerules.com\/blog\/analytics\/interactive-phone-numbers-for-social-media\/","title":{"rendered":"Interactive Phone Numbers for Social Media"},"content":{"rendered":"<p>Have you heard the term \u2018Call To Action\u2019?<br \/>\nIf you are an Entrepreneur or Small Business Owner then no doubt you have a presence on Social Media. Some prefer to stick to one of the mainstream Social Media platforms\u00a0but its considered necessary to have a presence on all popular platforms including, Facebook, Twitter and Instagram.<!--more--><br \/>\n<u>Social Advertising<\/u><br \/>\nSo we are all aware of the fact that Social Media is the place to focus considerable\u00a0effort for marketing or customer support, and as we are able to target customers accurately\u00a0means that most companies (with the budget) consider this as a major part of\u00a0their Marketing strategy.<br \/>\nCustomer interaction now comes via Email, Chat or by Telephone. Companies now have to consider one or all of these methods of communication and focus on ways to manage them, so that they do not miss a sales opportunity or a Customer Service request.<br \/>\nCompanies now use products such as Zendesk, MailChimp and Intercom (to name a few) for customer contact management.<br \/>\n<u>Voice Support<\/u><br \/>\nLarger businesses that have an office and multiple staff have structure to manage a rise in traffic of inbound voice calls.<br \/>\nHowever, smaller businesses don\u2019t have this luxury and sometimes stick to more traditional methods of communication like Email or Chat, this however can be frustrating for customers that wish to have a more instant line of communication when it suits them.<br \/>\nTraditional methods\u00a0of communicating are increasingly being developed, with the above named companies proving this by demonstrating more exciting and useful communication ability,\u00a0taking the customer experience to whole new levels.<br \/>\nThe same cannot be said for Voice calls, as current customers or prospects are forced to connect directly via a phone to your business or call centre.<br \/>\n<u>Interactive Telephone Numbers<\/u><br \/>\nITN\u2019s can be obtained in 1000\u2019s of cities around the world and don\u2019t actually require for your business to have a fixed location to manage Voice Calls from Customers.<br \/>\nNumbers can be used in a variety\u00a0of ways, and smaller businesses can breathe a sigh of relief as managing the routing of phone calls between team members can be done seamlessly but still keep a strong professional interface to the outside world.<br \/>\nPhone numbers can be rented short or long term, don\u2019t require a fixed location and can be used for different\u00a0marketing campaigns so that monitoring results is made easier.<br \/>\nCall to Action (CTA) buttons from Social Media such as Facebook, Twitter and Instagram can be setup to directly connect Customers from Business Pages to Company Team members, this also stops smaller businesses having to publish mobile numbers.<br \/>\nLocal or National phone numbers can be available to visitors so they are only charged at\u00a0local rates when wishing to respond to a campaign,\u00a0general enquiries or support. This also gives businesses a local presence building rapport with its customers wherever they may be.<br \/>\nInbound Business phone calls can be intelligently answered and routed to individuals and Teams irrelevant of their location, so calls can be answered at any time by anyone.<br \/>\n<span style=\"text-decoration: underline;\">Freelancers or Temporary Staff <\/span><br \/>\nAnother\u00a0use of short-term rental of phone numbers can be when employing freelancers or temporary staff. Companies can easily setup multiple phone numbers for team members so they can be contacted directly. Utilising &#8216;Bring You Own Device&#8217; (BYOD) allows businesses to take advantage of current user tech, but it also creates\u00a0potential privacy issues for staff members (publishing\u00a0personal mobile numbers and being contacted outside of office hours), temporary phone numbers stop this by masking personal numbers, keeping them private and simultaneously managing and recording calls within a\u00a0business.<br \/>\nThere are lots of useful and exciting ways of managing and monitoring this form of communication for companies and smaller businesses and Entrepreneurs shouldn\u2019t have limited options when customers wish to call their business directly.<br \/>\nSpecialists such as VoiceRules provide a non-technical environment for Individuals and Small Businesses to instantly setup ITN\u2019s and manage\/monitor phone call traffic for their numbers locally or globally. Calls can seamlessly be distribute to team members and monitored anywhere in the world at low cost.<br \/>\nThe VoiceRules platform also allows its customers to build profiles and analyse performance of their phone numbers\u00a0by showing Enterprise level data\u00a0on calls, so that customers can monitor the success of their campaigns.<br \/>\nCheck out our secure platform at www.voicerules.com<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Have you heard the term \u2018Call To Action\u2019? If you are an Entrepreneur or Small Business Owner then no doubt you have a presence on Social Media. Some prefer to stick to one of the mainstream Social Media platforms\u00a0but its considered necessary to have a presence on all popular platforms including, Facebook, Twitter and Instagram.<\/p>\n","protected":false},"author":2,"featured_media":762,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"sfsi_plus_gutenberg_text_before_share":"","sfsi_plus_gutenberg_show_text_before_share":"","sfsi_plus_gutenberg_icon_type":"","sfsi_plus_gutenberg_icon_alignemt":"","sfsi_plus_gutenburg_max_per_row":""},"categories":[2,4,6,7,9,14,15,16,17,19,27],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v16.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Interactive Phone Numbers for Social Media - VoiceRules Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/voicerules.com\/blog\/analytics\/interactive-phone-numbers-for-social-media\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Interactive Phone Numbers for Social Media - VoiceRules Blog\" \/>\n<meta property=\"og:description\" content=\"Have you heard the term \u2018Call To Action\u2019? If you are an Entrepreneur or Small Business Owner then no doubt you have a presence on Social Media. 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