Gone are the days when only big market players could think of overseas expansions and international operations. In these modern times marked by technological evolution, even solo entrepreneurs, start-ups and small businesses start their operations with a global approach in mind. What is the driving force behind this change?
The answer undoubtedly lies in the improved networking and connectivity brought to us by the internet, cloud-base services, and exponential growth of mobile phones. Another decisive factor that can contributed immensely toward the increasing global outreach of businesses is the symbiotic relationship between cloud computing and telecommunication, which has led to creation of hosted telephony services. Here is how these services can play a key role in helping you secure an international presence on a budget:
Ease of Operations
The first and foremost advantage of a hosted telecommunication system is that, unlike its traditional counterpart, it is housed at a different location, making it easy operate and handle. Instead of having to focus on the maintenance and upkeep of the telecommunication network, you and your employees just need to learn how to handle different features of the telecommunication system such as making and receiving calls, retrieving messages, and forwarding calls. This not just simplifies everyday operations but also eliminates the need for having a technical support staff, thereby giving business owners more scope to channelize funds toward development and marketing their products and services.
Access to International Numbers
Hosted telephony services offered by key players like VoiceRules bring to you the benefit of having access to international telephone numbers anywhere in the world. The inbound call to this international number is routed to an intelligent call management platform, which directs it to wherever you wish and in whatever country you may be in. However, an international customer calling this number gets a sense that they are dialling a local number in their area. This allows you to create the impression of having an international presence without having to set up shop or office in different locations.
Multi-site Operations
A great deal of business ventures today operate outside the realm of a traditional office, with employees scattered at different locations across the globe. Hosted telephony is the perfect solution for such organisational set-ups, as the multi-site feature allows for a single system to be accessed, operated and monitored from multiple locations. You can take your operations international on a budget in the true sense with this facility, as you pay for one hosted system that can be accessed by your employees or business partners in different cities, regions and countries.
Self-Service
Now that modern day platforms are built around the user, means that set-up, management and monitoring can easily be maintained in-house and without the need for technical experience. Platforms such as VoiceRules put the power back into the hands of the business which means that a whole fully functional and international telephone network can be set-up in a matter of minutes, meaning that your business could in effect have a presence in 1000’s of cities in no time at all.
