IVR is an important facet of your customer support mechanism. If you don’t have IVR scripts for different situations, the very purpose of the IVR software goes in vain.Continue reading “IVR Scripts: 8 IVR Scripts and Auto Attendant Scripts For Every Situation”
Engaged call center campaigns agents are 3.3X more likely to feel empowered in resolving customer issues. Having well-planned call center campaigns help improve the win rate and speed up customer resolution.Continue reading “Complete Guide to Call Center Campaigns: Definition and Types”
Competent sales teams do not emerge overnight. It entails a long-term commitment to coach sales teams. De facto, sales coaching is an unskippable element of developing a high-performing sales force.Continue reading “The Complete Sales Coaching Guide: Tips and Techniques from Sales Leaders”
Creating excellent client experiences is something that more and more businesses aspire for. It’s important to delight customers and put them first, but it’s not always feasible.Continue reading “10 Tips on How to Handle Angry Customers (And Make Them Happy)”
It’s time to go BOYD with VoiceRules App
Make and receive calls with the app, it’s easy.Continue reading “VoiceRules App available on Apple App Store and Google Play Store”
Switching your old office phones to a new system can seem like a daunting task that leaves you wondering – why switch to VoIP?
While composing this write-up, we examined over 1,000 small businesses with the help of VoIP statistics to make you understand its cost benefits. In this blog, you’ll learn about VoIP utilization, VoIP savings, and cost-effective VoIP solutions.Continue reading “The Benefits of Switching to Cloud-Based VoiceRules Phone System”
Cold calling is hard. Add COVID-19 to the mix, and you have a recipe for disaster. Steal the EXACT cold calling frameworks our customer’s SDRs are using to book over 410+ appointments every day!
According to a report by TOPO, live call execution is cited as the top challenge facing sales development leaders today. Add COVID-19 and you have a recipe for chaos.Continue reading “Cold Call Scripts That Booked 410 Appts In 24 Hrs”
Get the tactics you need to drive customer growth for your business
Want to know how best-in-class brands approach customer acquisition in 2021? We looked at tactics from successful companies to better understand what a growing customer base looks like this year and beyond.
This guide outlines strategies used by some of our top retail partners to acquire new customers and dives into how you can apply them to your business.