Customer Contact Support for Remote Startups

Having the liberty to work from the comfort of their homes is a lucrative proposition for a majority of workforce employed in different sectors, and an option that is increasingly growing. What seemed like a distant dream nearly a decade ago is now becoming an integral part of the work culture, as more and more companies open up to the concept of telecommuting or remote working.

Small businesses and startup culture are largely attributed for this evolving work trend, as it brings in benefits of cost-effectiveness and increased productivity to operations. Any company that thrives on telecommuter employees will vouch for the indispensability of cloud-based services in the realm of IT and telecom infrastructure for successful execution of day-to-day operations. Tapping on this trend are communication platforms like VoiceRules that offer its customers with the requisite infrastructure to allow their employees the freedom to work from any remote location.
A company that is serious about introducing telecommuting in its work ethics, however, must invest in necessary technological infrastructure to bring about sustainability in its operations. This entails:
Hosted Phone System
When your employees are scattered over different physical locations, high-end real time connectivity is a prerequisite to allow seamless execution of work operations. A hosted phone system run on a strong broadband connection emerges as surefire way to achieve this end. VoiceRules, a leading hosted communication service provider, extends high-end services that include linking a VoIP to the telecommuters’ smartphones, IP phones and even tablets to secure constant and reliable connectivity at low costs.
Full-blown telecom systems
Every organization that has a large telecommuter workforce still has a smaller pool of employees at a specific office location to coordinate and manage the work operations. Investing in a full-blown cloud-based telecom system is, therefore, necessary to ensure smooth discharge of tasks such as making and receiving calls, sharing files and data, and maintaining customer relationships. VoiceRules, with its elaborate low cost communications platform that includes features such as access to international numbers, high voice clarity and intelligent call control, is just the kind of hosted interface you need to keep operations streamlined.
Syncing Mobile Devices with Desktop Computers
One of the biggest risks with telecommuting is the lack of accountability. When a large number of people share big chunk of data with each other on a regular basis, it is possible for important information to get lost in transition. VoiceRules brings you just the right solution to streamline this process by syncing mobile devices with each other and with desktop computers installed in your company office. This makes the process of collaborating and cross-referencing with colleagues a lot more efficient and goes a long way in fixing accountability.
Please visit us at www.voicerules.com

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