With the exponential growth of location independent working environments has caused a great amount of new products and services directed around helping businesses and individuals run day-to-day management. Location Independence includes Remote Teams, Remote Workers, Digital Nomads, Lifestyle Entrepreneurs to name but a few.
These businesses or individuals have built their whole working environment around the ability to travel and work basically anywhere they want as long as they have a laptop, mobile and good WiFi.
Challenges
Even though it may seem to the standard 9-5ers that this is the dream, it does also come with its challenges. Self motivation and time management are probably two regular battles that these individuals have to endure, but having a whole team which works remotely can somewhat intensify the situation.
There are already a bunch of useful tools to manage Team Communication and Project Management, there are also other tools that can keep an individual motivated or help them to complete their daily tasks.
But as the world is more accessible for doing business, which is an exciting and achievable concept, but with this, managing these environments can become quite tricky.
Potential Issues
Customers not only want to communicate over email or live chat but they do also wish to have a conversation over traditional phone. Traditional Phone conversations are still one of the more popular methods when customers wish to query something before using or buying a product/service.
With click to call and click to connect from web sites or social media business pages including Facebook, Instagram and Google, means that offering local support when you and your team are moving across the globe is challenging.
Solutions
There are many global voice platforms available including Skype and Sonetel which can help with an International presence and provide their customers with the a structure to do so.
Skype was originally built for calls between users and appealed more to the general public, as the calls are free for voice and the same for video calls to other Skype users.
Skype for business has been created to offer more support towards business that may not be fixed in any location and offers some support for multiple locations across the globe – albeit expensive for packages and individual calls is still a step in the right direction.
Sonetel offers international phone numbers in 50+ countries starting at $0.89c and continue to grow by the day selling individual numbers to Entrepreneurs around the world. Calls can also be slightly more expensive and they do also offer some functionality for routing calls to various destinations via intuitive features.
VoiceRules
Another popular alternative in this space is VoiceRules
VoiceRules is here to fill a gap in the market. This gap has occurred through the growth of Location Independent setups.
The VoiceRules platform is a low cost Professional Call Management Suite that offers a variety of features all accessible through any browser or tablet. No software needs to be local to the user to be able to use its features, in fact any device can be used for managing, monitoring and recording calls for individuals or small remote teams. It can even be used for personal calls from Family and Friends when on the move.
With development around WebRTC VoiceRules have enabled the user to have a fully functional phone platform at their fingertips. Users can not only buy International local Phone Numbers around the world for short term or long term use, but also empower the its customers to set those numbers up with ease to manage how calls are routed to Team Members wherever they may be in the world.
Customers can dial Local, National or Toll-free numbers so that they feel as though a business is a local, but in fact these businesses may not even have an office and may also be constantly moving across popular Work Hubs in South East Asia, for example.
VoiceRules has also developed a browser based telephone dialer. This digital handset can be used when dialling customers. Local numbers to those customers can be displayed on their handset when they receive a call. In turn when companies have inbound calls to themselves or their teams, these calls can be routed to appropriate users on local mobiles so that calls are never missed.
VoiceRules has also built an Analytics module which visually displays data to the user so that users can manage projects and see where calls are coming from, to who and can manage the results.
Amongst a whole bunch of other useful features and a development program introducing further solutions in this space, VoiceRules is seeing some incredible growth and even after its first week of launch has already accumulated 100+ customers.
They are currently offering a 7 day free trial at www.voicerules.com so check them out!
