Gone are the days when only big market players could think of overseas expansions and international operations. In these modern times marked by technological evolution, even solo entrepreneurs, start-ups and small businesses start their operations with a global approach in mind. What is the driving force behind this change? Continue reading “Managing International Business on a Budget with Remote Phone Services”
How Can a Virtual Phone System Help My Business?
A virtual phone system is one that accords you the most high-end features in the world of telecommunication by tapping on the benefits of an internet-based cloud system. This system works particularly well for entrepreneurs, new startups and small businesses. Virtual phone set-ups are designed to streamline your telephony requirements in a cost-effective manner. Continue reading “How Can a Virtual Phone System Help My Business?”
Tips on Managing Customers Calls Through Local IVR Setup
The interactive voice response, commonly referred to as IVR, has emerged as a critical element in successfully dispensing inbound business calls. Not only does IVR play a key role in balancing out the load of inbound calls to a call center but also emerges as a company’s introductory ‘voice’ to a customer. In that respect, the quality of IVR applications can significantly impact the nature of customer relations you harness over time.
Continue reading “Tips on Managing Customers Calls Through Local IVR Setup”
Click to Call – What is it and how can it help my business?
Click to Call, also known as click to dial or click for talk, is one of the latest marketing strategies where a VoIP setup can be used to convert incoming web traffic into a voice call. The Click to Call services offered by hosted telephonic service providers such as VoiceRules allows for instant connectivity in real time. Continue reading “Click to Call – What is it and how can it help my business?”
Why Voice Analytics are Important for Your Business
In modern businesses, proactive marketing plays a critical role in steering the growth graph in the right direction. While the focus is primarily on lead generation through email marketing and social media interactions, one very important aspect of modern marketing is often overlooked – call-based marketing automation. In these click-to-call times, email marketing may soon be a thing of the past. The future lies in tapping the potential of voice calls and preparing your business to handle the bulk of inbound and outbound marketing calls. Continue reading “Why Voice Analytics are Important for Your Business”
Customer Contact Support for Remote Startups
Having the liberty to work from the comfort of their homes is a lucrative proposition for a majority of workforce employed in different sectors, and an option that is increasingly growing. What seemed like a distant dream nearly a decade ago is now becoming an integral part of the work culture, as more and more companies open up to the concept of telecommuting or remote working. Continue reading “Customer Contact Support for Remote Startups”
Why the On Demand Economy Thrives on Cloud-based Communications
On-demand economy services are all about offering your customer base an instant and convenient access to daily need commodities and services. The concept of commerce-based solutions, marketed as on-demand economy, aimed at making everyday life simpler and more comfortable, bears the hallmark of a mobile-first world. The on-demand economy is evolving as an industry unto itself that is driven primarily by connectivity and communication. Continue reading “Why the On Demand Economy Thrives on Cloud-based Communications”
Location Independent Businesses Need Cloud-based Telephony
The monotony of 9 to 5 jobs that entail sitting in a cubicle and jabbing away at the computer keyword often leaves people feeling dissatisfied and burnt out. With incredible changes coming about in the field of connectivity and technology, the idea of location independent businesses is fast catching up, and more and more young and middle aged professionals are risking the security of a regular job to make a living through businesses that don’t pin you down in one place. Continue reading “Location Independent Businesses Need Cloud-based Telephony”
Working Remotely – Phone Contact Management
Not so long ago, working remotely meant having to invest in a Virtual Private Network for communication and spending a sizeable chunk of money on expensive propriety systems, and even then a seamless communication network could not be guaranteed. Slow connections and poor voice quality were some of the most common hiccups that affected both the productivity and quality of work. However, the advent of cloud-based communication systems has changed all of that. Communication management through collaborative tools is now a ubiquitous facility offered by cloud communication vendors such as VoiceRules. Continue reading “Working Remotely – Phone Contact Management”
Benefits of Telephony for Entrepreneur's and Remote Teams
With the concept of cloud-based solutions for different technological needs fast catching pace, more and more businesses today are migrating from the world of premises-based communication networks to hosted telephony. In the years, business organizations and entrepreneurs had no alternative but to set up the paraphernalia of telephone networks to keep their business operations going, irrespective of the size of the organization. Continue reading “Benefits of Telephony for Entrepreneur's and Remote Teams”