The IVR is a powerful tool and allows you to set-up exactly how you want your calls to be answered and directed. An IVR is like a Virtual Assistant, depending on how your caller wants to be directed the IVR will give them the options and route them accordingly. Continue reading “Help – Profiles – IVR”
Did you know that you can easily set yourself or your business up in 1000’s of cities instantly without even stepping foot or opening an office in that Country?
Well you can! With the increasing availability of Global Internet and Voice Over Internet Protocol (VoIP) means that you can setup a local or International presence for yourself or your business within minutes and with ease. Continue reading “De-Stress with a Business Contact Number”
Are you thinking of building a new start up, looking to expand, or just looking to reduce cost in your current business? There a number of overhead costs to take into consideration but as new technology becomes available so do your options in keeping business costs to a minimum. Here is a demonstration of ways in which you can avoid tremendous expenditure and at the same time allow you to focus on important areas of your business. Continue reading “Cost Hacking Your Small Business Empire”
So, picture this, you’re at an Internet café in Italy when you receive an important business call on your laptop, tablet or mobile device. You’re travelling from city to city, or maybe country to country and receive an important voicemail, notified to you via your e-mail inbox on the move, that you missed whilst in transit. Your business has a phone number with a UK, USA, Australia or Hong Kong local or national area code, even though your latest office hub is located in Indonesia, or your colleagues work remotely and are scattered all over the world. Continue reading “Successfully Managing Your Business Phone Calls”
Gone are the days when only big market players could think of overseas expansions and international operations. In these modern times marked by technological evolution, even solo entrepreneurs, start-ups and small businesses start their operations with a global approach in mind. What is the driving force behind this change? Continue reading “Managing International Business on a Budget with Remote Phone Services”
A virtual phone system is one that accords you the most high-end features in the world of telecommunication by tapping on the benefits of an internet-based cloud system. This system works particularly well for entrepreneurs, new startups and small businesses. Virtual phone set-ups are designed to streamline your telephony requirements in a cost-effective manner. Continue reading “How Can a Virtual Phone System Help My Business?”
The interactive voice response, commonly referred to as IVR, has emerged as a critical element in successfully dispensing inbound business calls. Not only does IVR play a key role in balancing out the load of inbound calls to a call center but also emerges as a company’s introductory ‘voice’ to a customer. In that respect, the quality of IVR applications can significantly impact the nature of customer relations you harness over time.
Click to Call, also known as click to dial or click for talk, is one of the latest marketing strategies where a VoIP setup can be used to convert incoming web traffic into a voice call. The Click to Call services offered by hosted telephonic service providers such as VoiceRules allows for instant connectivity in real time. Continue reading “Click to Call – What is it and how can it help my business?”
In modern businesses, proactive marketing plays a critical role in steering the growth graph in the right direction. While the focus is primarily on lead generation through email marketing and social media interactions, one very important aspect of modern marketing is often overlooked – call-based marketing automation. In these click-to-call times, email marketing may soon be a thing of the past. The future lies in tapping the potential of voice calls and preparing your business to handle the bulk of inbound and outbound marketing calls. Continue reading “Why Voice Analytics are Important for Your Business”
Having the liberty to work from the comfort of their homes is a lucrative proposition for a majority of workforce employed in different sectors, and an option that is increasingly growing. What seemed like a distant dream nearly a decade ago is now becoming an integral part of the work culture, as more and more companies open up to the concept of telecommuting or remote working. Continue reading “Customer Contact Support for Remote Startups”