Explore all the features and tools that will make your team more productive and impress your customers. Everything you need for your business to thrive.
VoiceRules Virtual Call Center offers Multiple phone solution for businesses.
Text messages sent to your VoiceRules Phone number can be received and displayed in your account inbox. Your incoming SMS is Free.
When your customers reach you on your number (Toll-Free, mobile, local) you'll enjoy crystal-clear conversations.
Choose which calls you want to record. Improve your team call handling by monitoring and adjusting techniques.
Easily forward your callers to one or multiple people anywhere in the World using lots of clever functions.
Get the best rates on international calling. From London to Sydney and everywhere in-between, VoiceRules does not have International calling fees.
Initiate and moderate a group chat over SMS with our mobile app. Your thumbs are more powerful than you think of the VoiceRules mobile app.
With Live Receptionist, your business can now have its very own answering service, adding flexibility, and availability to your company no matter the size.
Greet your callers in their native tongue. Choose from 16 different languages. Automatically translate in realtime.
Mask your outbound calls with a custom phone number.
Want to keep your existing phone number? You can port your local or toll-free number to VoiceRules.
Give your business a national presence with a toll free number. We've toll free numbers in US, UK & Canada.
Personalize business hours for each of your phone numbers and receive calls whenever you want.
Turn your VoiceRules number to a conference call number & invite others to join the secure conference call.
Local numbers can give your small business a multi-city feel or your big business a local feel. VoiceRules has local phone numbers in 80 countries that you can get with a click.
VoiceRules allows you to easily blacklist phone numbers. Spend time on important calls and block those who are spam callers and bots.
Personalize business hours for each of your phone numbers and receive calls whenever you want.
Need a number that spells your company name or simply want something memorable for your callers? We are happy to help you find the perfect number for your business.
Easily send all of your business calls to one or more phones. You can easily create a contact center for your business using this feature.
Need to ring all of your phones at the same time? No problem! With 'Concurrent Calls' feature, you can ring several phones at once.
By popular demand, we’ve added support to forward callers directly to Voicemail in Incoming Call forwarding Setting & IVR.
For your VoiceRules phone numbers, you can easily setup the call forwarding functionality for all your incoming calls.
You can now decide for yourself what happens next to the calls that you receive after business hours.
With VoiceRules you can activate your IVR systems to create an interactive menu for your customers.
VoiceRules Cloud Phone System provides you an option to get instant feedback on the performance of your agents using automated Post-Call Survey.
VoiceRules allows you to create personalized greetings for welcome messages and for voicemail messages.
You can receive calls on your VoiceRules phone number in any part of the world. Traveling? Out of office? Wherever you go, your business number will travel with you.
With VoiceRules you can easily manage all your calls, even the missed ones
Forwarding the incoming calls to your web and apps will allow you to receive calls on your web portal & mobile apps as well.
Need to ring all of your phones at the same time? No problem! With 'Concurrent Calls' feature, you can ring several phones at once.
Now you can make outbound calls using your cellular mobile without the need of internet!
VoiceRules gives you the ability to forward unanswered calls to voicemail. And, these voicemails are emailed to you with a link to play the voicemail.
Now you can distribute inbound calls fairly & uniformly among your agents by ringing the least active or most idle agent of the day first when someone calls your VoiceRules number
You can track your live call activity, call/team/number analytics at a centralized place.
You can track your live call activity, call/team/number analytics at a centralized place.
Listen to live calls in real-time, speak to your agent during the call or jump into an ongoing call between your agent and customer.
VoiceRules lets you manage your team. Assign phone numbers, analyse call logs & recordings. All in one place.
Call extension allows you to quickly reach your teammate by simply dialing a 3 digit number.
VoiceRules enables you to manage your team to be flexible and yet handle every customer with ease.
Talk to your team members via VoiceRules for free. You can call your team members simply by dialing their extension number – for free!
You can route calls directly to your team members by using 'Call Distribution' & 'Concurrent Call' feature. Each team member can choose to have calls forwarded to one or more phones, to remain available even when traveling.
For your VoiceRules phone numbers, you can easily share the number allotted to you with your other team members.
Send messages around the globe with your VoiceRules number.
VoiceRules lets you send MMS to all your contacts. Manage your Inbox and swiftly handle your clients and customers.
Create contact lists and send bulk text messages. Now you can send text messages in bulk to certain groups of people and even run/schedule your SMS campaigns.
VoiceRules allows you send text messages automatically or when a certain condition is met right.
SMS Bot is an auto-responding SMS app which responds to incoming messages intelligently using user defined rules and patterns.
You can track your SMS activity, Bulk SMS Campaigns & Number analytics at a centralized place.
VoiceRules provides you with the date, time, duration, and Caller ID for all incoming and outgoing calls.
Want to listen to an important conversation once again or want to analyze a team member's call? Well, with VoiceRules every call you make is recorded and can also be shared easily.
Whether you wish to sort call logs or recordings with respect to date and time, or search for calls made on particular date, VoiceRules gives you searching and sorting that produce refined results.
Drop voicemail message with a click of a button. With VoiceRules, we provide you the functionality to drop a pre-recorded message as voicemail message.
Secured Line for online transactions & confidential information sharing. During an on-going call, you can move to a secured line to automatically disable call recording on-the-fly.
Clearly mark the outcome of a call by selecting an option from pre-set options, also known as disposition codes.
Using an iPhone or iPad? Download our iOS app from the App store to make & receive calls
Using an Android device? Download our Android app from the Google Play Store to make & receive calls
Make and receive calls more efficiently with our desktop apps for Windows and Mac
You can view your voicemail transcription by heading over to the Call Logs section, then under the Voicemail subsection, hover your cursor over the Doc icon under the Transcription column.
You can enable the Wrap-up Time, it is the defined time after every call to complete after call work. You won't receive calls during wrap-up time.
VoiceRules ring on speakers feature will make sure that you'll never miss another call because you couldn't hear it.
Setting up VoiceRules is easy & takes a few minutes. Already using another phone system? We can help you migrate your phone numbers for free.
Quick & simple online registration. Just choose your plan & fill in your details.
Get a new toll-free phone number in seconds; or transfer an existing one. Setup your own cloud phone system in minutes.
Link your existing devices & enjoy all 55+ features available in our business phone system.
VoiceRules logs and records all the calling activities automatically.
No Contract. No software or hardware needed. No per-user charge. Start a phone system to increase your sales and brand trust, powered by our leading phone management software.
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Already using another phone system? We can help you port your phone numbers, team & data :)
